FHDA Duo 2FA Step-by-Step Instructions
Duo MFA supports Phone call option. For this option, Duo would call the phone # you register. Pick up the phone call and press any key to approve your authentication request.
Duo MFA supports Bypass code option. Please contact ETS Call Center to request a temporary bypass code.
Duo can remember your session for 15 days. After MFA, click on “Yes, trust browser” on the Duo prompt to remember your session.
Duo Mobile cannot see your user data like your contacts, it cannot read your text messages, it cannot access your photos (but it can use your camera to scan a QR code if you explicitly allow that permission), it cannot access your files, it cannot erase your device, it cannot see information about other applications on your device. Duo Mobile cannot track your location. In general, the only personal data that Duo Mobile knows about you are the service accounts that you explicitly add to Duo Mobile. For more information, please refer to this Duo article: Duo Mobile Privacy Information
Duo sends the code via a push notification (if using the app), a text, or a phone call.
Yes. Use pin to secure access to your phone.
Yes, MFA is needed when you sign in through Campus Single Sign On. But remember your MFA login can be remembered in the browser for 15 days.
Yes. Employees are required to do MFA. Students are not.
Duo Mobile apps can be installed on more than one device. You are encouraged to register multiple phone #s including landlines in case one becomes unavailable.
If you already install Duo Mobile app on your phone for other engagements, you don’t need to install the app again. You will still need to go through the enrollment process to enroll your devices on your scheduled rolled out date. The enrollment process will add the FHDA account to your existing Duo Mobile app. You will be able to approve MFA requests using the same app for different engagements. Please follow the instructions below on your scheduled rollout date.
FHDA Duo 2FA Step-by-Step Instructions
Yes. Duo MFA does not change any access policies to these resources.
Yes, Duo Mobile app is completely FREE to download, install and use.